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Support & Help

If you're experiencing a mental health crisis or having thoughts of self-harm:

Getting Help with AI Independent

For technical issues, account problems, or general questions:

Email: support@aindependent.app
Response Time: Within 24 hours

Access help directly within the AI Independent app:

Q: How do I cancel my subscription?
A: Go to your app store account settings (Google Play or App Store) and manage your subscriptions there.

Q: Can I get a refund?
A: Refunds are handled through your app store's refund policy. Contact Google Play or Apple App Store support.

Q: How do I delete my account?
A: Go to Settings → Account → Delete Account, or contact support@aindependent.app

Q: Is my data private and secure?
A: Yes, we use end-to-end encryption and follow strict privacy standards. See our Privacy Policy for details.

Q: Can AI Independent replace therapy?
A: No, AI Independent is designed to complement professional treatment, not replace it.

Q: What if the AI gives concerning advice?
A: Please report any concerning responses immediately to support@aindependent.app

Q: The app won't load or crashes
A: Try restarting the app, updating to the latest version, or restarting your device.

Q: I'm not receiving notifications
A: Check your device notification settings and ensure AI Independent has permission to send notifications.

We value your feedback! Help us improve AI Independent by: